Sales/Payment Solutions
Payment Solutions is a leading provider of promotional financing for major consumer purchases, offering consumer choice for financing at the point of sale, including primarily private label credit cards and installment loans.
With a broad and deep partner network, our customized programs target national and regional retailers and their related outlets, manufacturers and the merchants and dealers (including franchisees) that sell their products, buying groups or industry associations and their participating member merchants and dealers, and independent, unrelated merchants and dealers who participate in Synchrony branded network programs. The average length of our top ten partners is 12 years.
Industries:
- Automotive + Oil and Gas
- Home Furnishings/Flooring
- Electronics/Appliances
- Home Specialty
- Power (motorsports, ATVs and lawn & garden)
- Jewelry and Other Luxury
Partners benefit from Payment Solution’s integrated technology across thousands of locations and digital channels, including our proprietary web-based point-of-sale (POS) and Business Center. Dedicated sales and merchant teams are organized to optimize small and mid-sized partners and provide insights on promotional credit performance behavior on key initiatives to help the partner continue to grow and build sales. Our partners know they can count on Synchrony to help their business succeed while providing excellent financing options and service to their customers.
“We’re innovating products and capabilities that help our merchants grow, enable personalized customer experiences, most importantly, empower consumers to make purchases anytime, anywhere.”
— Neeraj Mehta
EVP & Chief Marketing Officer
Specialties within Payment Solutions
- Corporate Strategy
- Strategy Management Office
- Networks and Strategic Relationships
- Synchrony Ventures
- Mergers & Acquisitions
View an example career map:
- Download: Commercial Map
Roles within Payment Solutions
The Payment Solutions platform operates, with General Managers, Relationship Managers, and Client Services Managers leading everyday Client Development and Relationship Management. The overall PaySol Partner Management operating structure includes everyday support from cross-functional teams including:
- Marketing—Develops and directs omnichannel marketing, an extension of your team driving new and repeat business
- Operations—A customer-centric culture empowered to drive customer care excellence through multiple communication channels
- Technology—Dedicated launch team to ensure a smooth transition and ongoing technology development
- Credit—Strong industry underwriting expertise with Synchrony credit advancements further improving existing competitiveness
Functional Critical Experiences
There are activities that develop functional expertise.
- Negotiation & Influencing—Drive agreement and adoption of joint objectives
- Business Planning—Create and build plans to deliver on business goals
- Commercial Implementation—Develop and manage the competencies and processes that deliver products/services in-market
- Consultative Selling—Identify, assess and influence opportunities to optimize growth and client/partner satisfaction
- Customer Focus—Leverage knowledge of customer to grow profitable sales
- P&L Management—Influence and manage the P&L’s performance to meet or exceed expectations
- Relationship Development—Interact and engage with partners to align and achieve business objectives.
Key initiatives & projects
Our PaySolNEXT Strategy is about securing the core and expanding adjacencies by leapfrogging the competition. It will be supported by the platform by obsessing over the consumer, simplifying the merchant experience and expediting products and capabilities with partners.
Through Success Simplified, we are helping customers create and cultivate long-lasting customer relationships- one sale at a time. Partners have access to innovative business-building tools, powerful insights and dedicated business and customer support.
A couple recent highlights include:
- The launch of Synchrony HOMETM Credit Card. From furniture and décor to flooring and appliances, the all-in-one card is designed for people who seek simplicity and value for their home purchases. The Synchrony HOME Credit Card gives consumers financing options for all their home needs at more than a million large, medium, and small retail locations nationwide. The Synchrony HOME brand, converted and reissued nearly ~ 5MM accounts added adjacencies and increased direct to consumer focus. This card is accepted at over a million locations nationwide.
- Announced in March, Synchrony Car Care has increased its acceptance network of merchants more than tenfold to include more auto-related categories and locations. Cardholders have the ability to use this all-in-one solution at more than 730,000 locations across 25 categories including gas, auto parts and service, car washes, parking, ride sharing and more. Learn more about the program through this press release.
Functional skills
Courses are available in our Learning Management System for each function within our business. Visit the Learning Center to explore and sign up for courses today.
Leadership
To learn more about each team, visit each leader’s profile and click “Team”.
Neeraj Mehta
EVP & CEO, Payment Solutions and Chief Commercial Officier
Workday Profile
